Please note that our phone lines are still closed as most of our team are on furlough. All correspondence must come via the Party Hub and responses will take longer than usual. We regret that we’re currently unable to reply via any other method of contact
As restrictions across the EU and UK are being eased, our suppliers have been working extremely hard to make their venues Covid-secure. Please visit ABTA’s guide on how to start travelling safely:
Please get in touch via your Party Hub so we can contact the suppliers to find out what options are available.
If there are minor changes, we will give you as much information as possible. If the main services included in your holiday can go ahead, ABTA guidance states that you would not be entitled to a refund - but at the moment we’re offering free postponements to a later date, wherever our suppliers can accommodate this.
The following are examples of minor changes:
The same few staff members continue to work through the tens of thousands of messages and refunds, whilst most of our team remain on furlough.
We have processed over half of our 2020 departures and these customers have now either received a refund or moved their booking into 2021. The team continue to work through the remaining bookings, whilst also facilitating any weekends that can now take place and supporting our loyal suppliers as they slowly open up.
It will still be some weeks until everyone has the money that is due to them, but we can assure you that if you are due a refund, it will reach you.
Thank you once again for your continued patience and support; it has meant the world to us during a very challenging season.
For the latest information from ABTA, please follow the following link: https://www.abta.com/news/coronavirus-outbreak
After months of uncertainty in the travel industry, The Stag Company are open for business with some fantastic special offers to get your plans up and running again! Submit your enquiry today and Alex will be in touch with your package details and the discounts you’re applicable for.
In light of COVID-19 we are providing further flexibility to booking your stag do by offering refundable deposits within 3 weeks of securing your booking*
There’s never been a better time to have a Stag to look forward to!